Food and parcel delivery riders regularly use mobile navigation while driving in busy traffic. Since delivery timing affects their ratings and earnings, riders frequently look at maps to check directions and locations while riding.
This divided attention increases the chances of accidents. Riders may fail to notice potholes, sudden braking vehicles, traffic signals, pedestrians, or road dividers. During rain, traffic jams, or nighttime, the problem becomes even more dangerous.
Many riders also stop suddenly in unsafe places to recheck directions, creating inconvenience and risk for other vehicles. This issue affects thousands of riders daily in urban areas and may lead to injuries, vehicle damage, and financial losses.