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NGO Darpan CSR-1 80G 12A Trust Deed
Competition

Samasya Khoj


Identify Problems. Inspire Innovation.
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Problem ID: 1000837
🧠 Problem Title: Concerns About Food Quality and Hygiene in Railway Catering Services
📝 Problem Description

Railway catering services provide meals and refreshments to large numbers of passengers during train journeys. However, it is sometimes observed that passengers raise concerns regarding food quality, freshness, hygiene, or storage conditions of food served during travel.
In some situations, food may not meet passenger expectations in terms of cleanliness, temperature, packaging, or overall quality. Since many travelers depend on onboard food services during long journeys, maintaining proper food standards is important for passenger comfort and safety.
I have observed discussions and complaints regarding food quality in railway travel, highlighting the importance of regular monitoring and quality assurance in catering services.
This problem emphasizes the need for consistent hygiene practices, quality control, and safe food handling throughout the railway catering process.

⚡ Impact
Hundreds and more
🌍 Impact Area
Universal
📊 Scope
National
📌 Place
In public
⏱ Occurrence
Frequently
⚠ Life Risk
Yes
💰 Financial Loss
Lakhs or more

👤 Name
Sahas Yadav
🎓 Class
11
📍 State
Uttar Pradesh