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NGO Darpan CSR-1 80G 12A Trust Deed
Competition

Samasya Khoj


Identify Problems. Inspire Innovation.
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Problem ID: 1000869
🧠 Problem Title: Charging more than MRP for water by Pantry staff inside Train
📝 Problem Description

Pantry staff charge excessive amounts for food and water, often well above the marked MRP, which creates a sense of exploitation rather than service. The Rail neer water of 1 Litre bottle have MRP of 14/- in the effective month from 22 September 2025 but still pantry staff charges 20/- for each bottle.They refuse to give water bottles at MRP.People who travel long distance had to pay multiple times false charge forcefully for water bottles.This impact bad impression to foreign tourist in train.Instead of ensuring safety,comfort and fairness, some staff prioritize profit. Such actions reflect a lack of discipline and consideration for passengers.

⚡ Impact
Hundreds and more
🌍 Impact Area
Urban
📊 Scope
National
📌 Place
Universal
⏱ Occurrence
Frequently
⚠ Life Risk
No
💰 Financial Loss
Thousands or less

👤 Name
Barnita Kalindi
🎓 Class
10
📍 State
Odisha